A few days ago I ranted about my experience with this area’s designated communications company, and the hassle the representative gave me when they called to tell me some upgraded equipment would be here on Thursday. It seemed important to them that I know the exact date, yet after all that frustration on both our parts, they got the day wrong. The equipment came today. Wednesday. Not a problem, of course, just ironic considering their unpleasantness.
Installation was supposed to take only a few minutes, but wise in the ways of technology updates, I waited until the afternoon when I had many free hours. And I needed them all. Setting up the equipment was easy. I just followed the directions. The hardest part was in moving the couch to access the cable connection. The next hardest part was figuring out which power cord went to the router and which to the modem since neither cord they sent matched the image on the instructions. (I don’t know why I need a router when I didn’t have one before, unless the router was somehow part of the old modem.) Still, my guess seemed to work because all the appropriate lights came on. I even connected my computer to the wireless network despite their having given me two different sets of passwords and network IDs. And then all my efforts came screeching to a halt. My computer didn’t recognize the connection, or maybe the connection didn’t recognize my computer. Every time I tried to open a browser, I got an error message saying they hadn’t sent a package and to call the communication company.
Of course, the representative didn’t know what was wrong, either. She made me reinstall everything. (Luckily, it was just hardware I had to deal with, and hardware is easy —simply a matter of unplugging cords and plugging them in again.) In the end, after many different suggestions and attempts to connect to the internet, she told me to try restarting the computer, and that did the trick.
Although this updated equipment is supposed to make my computer run faster when on the internet, it seems the same to me. Of course, my computer is aged as computers go — more than 7-years-old — but still, there should have been some difference, especially since I added extra memory not too long ago. I’m just glad it doesn’t run slower, which is what happened after the last upgrade.
Despite the nuisance of the experience, I’m smiling as I write this blog. I learned something fun from it. Because of getting two different sets of login information, I could see a pattern in how they came up with passwords. joyfultuba265 was one. jaggedtomato193 was another. (Well, no it wasn’t. I’m not about to plaster my password all over the internet, though I don’t suppose it would matter. It only would work if you were camped outside my father’s house, and if you’re so desperate for free wifi that you would do such a thing, then be my guest.)
It used to be that people were cautioned not to use whole words for passwords, but recently I read that you should. That new decryption programs seemed geared more for nonsense. (Like those riddles where you rack your brain for a solution to no avail, and when someone tells you the answer, it’s so simple you feel like an idiot for not catching on, especially since your five-year-old came up with the answer hours ago.) Either way, from now on when I need a password, I’ll have fun with it. brokenapple964. crookedcucumber157. sillysink414. bananaunt762.
Ah, the small joys of life!
Pat Bertram is the author of the suspense novels Light Bringer, More Deaths Than One, A Spark of Heavenly Fire, and Daughter Am I. Bertram is also the author of Grief: The Great Yearning, “an exquisite book, wrenching to read, and at the same time full of profound truths.” Connect with Pat on Google+. Like Pat on Facebook.