Letter to Facebook

I’m not sure it’s worth continuing to fight Facebook over their blocking this blog from their site, but people I respect have urged me to write them a letter and send it by USPS. So, here is the letter I came up with. What do you think?

Facebook Customer Service
1 Hacker Way
Menlo Park, CA 94025

To Whom it May Concern:

On April 29, Facebook erroneously blocked my blog from the networking site. They said the blog goes against community standards for spam, but it didn’t go against any such standards when I was paying to boost various posts.

Because of the block, all links to my blog posts, included the boosted posts, have disappeared as well as the comments and discussions the posts generated. I have left messages via the onsite support center concerning this matter, but all such messages have been ignored.

Please, a thirty-second perusal of bertramsblog.com will tell you that the blog is not spam. It’s a personal blog, a diary of sorts, telling about my grief after the death of my husband and how I learned to survive the loss. These posts have helped tens of thousands of people deal with their own grief and were often shared on FB. Although I don’t talk about grief much anymore, writing instead about being a new homeowner, people still find my posts inspirational since the posts tell them that there is life and maybe even happiness after grief.

If you won’t unblock my blog, please refund the $355 I spend boosting articles that you have since removed from your site. You have also removed all mention of these ads, but I can send you documentation of these payments on Paypal.

Thank you for your consideration.

Pat Bertram

16 Responses to “Letter to Facebook”

  1. zita666479 Says:

    I hope something positive comes out of this. I have stopped going on Facebook because they did the same thing to me. It feels like anything positive shared had gone against their rules, but if it was depressing news, they were happy to share it.

  2. Jo Says:

    Good letter

  3. Kathy Holmes Says:

    Brava on fighting back. You never know until you try. Five years ago I attempted to get my publishing rights for one of my books, following the guidelines in my publishing contract. The publisher totally ignored me. Then a few weeks ago, I contacted them again about not paying my royalties. About two weeks ago, I received the unpaid royalties along with a letter returning my publishing rights saying, “Per your request.” Yeah, 5 years ago – lol!

    • Pat Bertram Says:

      If it takes five years for me to get back on FB, it won’t matter, because I will be over them by then. Congratulations on getting your rights back!

  4. rami ungar the writer Says:

    Good luck. I hope it gets a response.

  5. Royann Behrmann Says:

    Good job! I am so sorry this happened to you. They regularly block my conservative views but that doesn’t bother me. I just keep on, keeping on.

    • Pat Bertram Says:

      I could understand blocking a post or two. But every single one for no real reason? Eek. I’ll send the letter because it’s written, but I truly don’t know if I care what they do. They can’t change what is on this blog itself.

  6. rodmarsden Says:

    The thing is it can happen to any of us. I hope you can get through to them. I would miss you if you did leave facebook.

  7. Malcolm R. Campbell Says:

    I tried to post a link to this post on Facebook and they blocked it, saying that the content blocks community standard. Naturally, I sent them some feedback saying “does not.”

  8. Malene Says:

    I like it!

  9. Joe Says:

    I think the address is telling. 1 Hacker Way. Well, yeah.

  10. my-financial-wealth.com Says:

    Facebook changing their policy too fast without any notification. Also maybe someone complaint against your blog for spam?

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