Out With the Old

Sometimes getting to the truth even about something as simple as a web site builder is almost impossible. Not that a website builder is simple by any means, but compared to the big questions concerning life and death, it is simple because there is an answer if you can find someone who will tell the truth.

And therein lies the problem.

About two months ago, I got an email from by website provider saying that with the demise of the Adobe Flash Player, my website will no longer be active, and they are switching me to a new website builder. The original builder, although wieldy to work with, was actually pretty simple to understand. This one, I just stared at in total non-comprehension. I’m not an IT person by any means, but over the years, I’ve learned how to do a lot of things, but this one has me flummoxed because it is so different.

So I called the company, and the person who responded said I didn’t have to do anything, that the tools would do most of the work, and that an actual person would work on the site and get it going for me.

A week later, I got another email from the company, reminding me about the upcoming change, and that I had to take action. So again, I called the company, and the person who answered iterated what the first person had said, and added that an entire division had been added to take care of the conversion.

Well, today, I got another email telling me I have to switch my account over, and that experts are standing by in case I have questions, which is entirely different from their actually doing the work. So I called again, and apparently, those first two guys were wrong. I do have to set up the website myself.

Now, instead of two months to figure out what the heck I’m doing, I have less than two weeks during Christmas season to update the site. Eek.

This guy said that the old website wouldn’t simply disappear at the end of the month, and since I don’t have anything that used the Adobe Flash player, I should be okay, but “should” isn’t much of a guarantee. He also said I have a very old web builder, that it was old when he started working there six years ago (as if six years is ancient history, which in tech terms, I suppose it is.)

The good news is that I will have many more pages at my disposal, the site will be mobile friendly, and it will follow Google’s security guidelines.

Once I get over my snit about being strung along for so many weeks, it might be fun to play around with a new site. At least I hope so.

Now I just have to figure out what pages I want, what I need to put on those pages, what I want to highlight on the front page, and how best to showcase my books.

Wish me luck. Or better yet, offer suggestions of what you like to see in a website!


Pat Bertram is the author of Grief: The Inside Story – A Guide to Surviving the Loss of a Loved One. “Grief: The Inside Story is perfect and that is not hyperbole! It is exactly what folk who are grieving need to read.” –Leesa Healy, RN, GDAS GDAT, Emotional/Mental Health Therapist & Educator